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The Disturbing Rise of Dark Patterns

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  1. Dark patterns are user interfaces carefully crafted to trick or manipulate users into taking [music] actions they did not mean to. This could be anything
  2. like hidden fees, confusing unsubscription processes, or of course, wasting the hell out of your time because you can't stop scrolling
  3. Instagram Reels. Every month, one of the big social media apps makes a little change to their platform that makes their app just a little more addictive.
  4. There are so many different ways they keep you hooked, and the reason why these dark patterns work so well is because they're invisible. Today, I want
  5. to go over some of the most subtle and sinister dark patterns in the hopes that it'll help you break away from them. You won't believe number 10, so you better
  6. stick around till the end to find out. Our first dark pattern is Sorry, Instagram notification. Our first dark pattern it Apparently, someone I
  7. follow just followed someone else that I may know. I don't see why I would care about that. Our first example is unnecessary notifications. Here's the
  8. thing, buddy. Companies know that if you pick up your phone, you are one step closer to opening their app. And but here's the other thing. These companies
  9. also know that someone like you or me is not getting DMs from hot babes or business partners every hour on the hour. So, Instagram, OfferUp, or if
  10. you're a predator, Snapchat have to get creative with their notifications to make sure you are constantly picking up your phone. I'm going to be a
  11. pretentious little prick here and say this is what I miss about [music] Android. Let me explain to you how Android works. Every time I got a stupid
  12. notification I no longer wanted to receive, I could hold down that notification and then choose to uncheck that type of notification from like a
  13. drop-down menu. So, for the Pizza Hut app, I could disable their daily notifications they send out about [music] whatever promotion they have
  14. currently running, while still being able to receive notifications that yes, your pizza is currently being manhandled and is shortly going to be on its way.
  15. On my awesome new iPhone on the other hand, I have to dig through the settings app to find the notification settings for an app on my phone, and then Oh,
  16. wait. Oops, you actually have to go into the app itself to mess with the notification settings. And how funny is that it sends me back to
  17. the settings app. And how much even funnier is it that I can't turn off specific types of notifications? It's all or nothing. And since I clearly
  18. haven't pissed off the Apple fanboys enough, aka the jobbers, aka the cookers, or now the turnices, I'm going to whine a little bit more about this
  19. phone. I am an old man. I keep my ringer on so that I know if I'm [music] receiving a call or text. I know it's absolutely insane to want to know if I'm
  20. receiving a phone call or a text message on my cell phone. It's crazy I am using this thing for what I got it for. However, the iPhone does this totally
  21. cool and definitely not evil thing to make sure you're constantly picking it up where it doesn't let you change the notification sound for your different
  22. apps. Either the app has a custom notification sound or you're stuck with the default one. So, you never really know, is this a text from grandma
  23. letting me know she is dying on the floor or is it just Tinder letting me know they've banned me once again for using their app to meet Pokémon Go
  24. players instead of gay dudes. On Android, I can make a text from grandma be a siren sound so I know I actually need to reach for my phone right now
  25. while the Grindr notification sound could just be a fart so I know, okay, this isn't that important. It's just going to make my Mewtwo raid later today
  26. a lot harder. When your phone doesn't communicate how truly important a notification is, you should know that it just wants you hooked on it. Now, this
  27. whole concept of one foot in the door, haha, I got you extends to the lovely autoplay feature because of course you want Stranger Things dialogue blasted at
  28. max volumes to scare a 1-oz nugget out of your brow star while trying to discuss what show to watch. Look, I don't really care about Pluto TV trying
  29. to autoplay the next episode of Big Time Rush when I'm done with my current one because whatever, that's what I was going to do anyway. But, I do have a
  30. problem with every single app trying to autoplay something with sound the nanosecond I open that. I am opening HBO Max or sorry Max or actually double
  31. sorry HBO Max to watch Curb Your Enthusiasm. Stop trying to autoplay the pit. I don't know what the pit is, but this is not how you get me to watch the
  32. pit. Okay, maybe I'll try watching the pit. This looks a little interesting. Autoplay is a big brain move because not
  33. only does it take advantage of the one foot in the door meta, but it also hits on the overstimulation so you can't make a decision meta.
  34. Excuse me, who are you? >> Hey man, I'm just here to let you know that all your bills are hitting at the same time and you don't get paid for
  35. another like two weeks. >> I'm literally in the middle of a video. Can't this wait? Hold on. Is this for today's partner Clover? I think I can
  36. take it from here, buddy. What this kind of intruder was about to explain to me is that Clover allows you to advance up to $750 before payday without any late
  37. fees, credit checks, or interest. Sometimes the stars align and your bills, vacation, and monthly grocery trip all line up in the same week. The
  38. week [music] that's conveniently as far away from payday as possible. Luckily, Clover can bridge that gap for you without you having to spend a dime. They
  39. promote outside brands in their app and may have fees only on express transfers to make the money they need to keep helping you. Don't let financial stress
  40. choke you out. Check out Clover to access up to $750 with no late fees or credit checks. You can support the channel by clicking the
  41. link in the description below or scanning the QR code on screen to sign up and letting them know that I sent you. Thank you to Clover for sponsoring
  42. this video. Let me take you through a scenario. You just opened the Instagram app to mindlessly check stories and see if [music] any of the 14 people you
  43. follow uploaded anything. Once you're done with those grueling tasks, your brain needs like two seconds to collect its thoughts and figure out what you're
  44. going to do next in your very thrilling life. The Zuck knows that, so him and his little team of cockroaches made it so that one second of peace never
  45. happens. Here's a new post by someone you don't even follow. You like that stimulation? What about this annoying ass video that's going to keep looping
  46. until you pause it. Psych, clicking a video doesn't pause it. You think it's 1999? No, dumbass, clicking a video now makes it full
  47. screen so you could be sent to the Reels realm where many enter but few ever leave. Instagram is godlike at building up your muscle memory in order to
  48. exploit it later, but I want to save that juicy point for later. For now, I want to stick to this little devil of the 2020s we call short-form content.
  49. Now, short-form content is not bad because it ruined our attention spans or it incentivized shallow brain-rotting content or it leads to higher stress
  50. levels, it's bad because it's addictive. But, the main thing that makes it so addictive is that it has no finish line. There is no flagpole for you to slide
  51. down. The internet used to work in pages. You'd get to the bottom of a page of content and you'd have to click a button to move on to the next page. This
  52. seemingly trivial ritual gave you that single moment of clarity to allow you to break out of the content goon sesh you were trapped in. Not only that, but it
  53. would let you quantify how much scrolling you've done while providing a tangible finish line or stopping point. Everything feels more addictive now
  54. because not a single website uses pages anymore. It's like how casinos don't have windows so you don't know how long you've been in there. Tech companies
  55. don't want you to realize how much you've sunk into their app. They don't want you to see a quantifiable number so you're like, "Damn, I'm on page eight of
  56. Reddit. I I I really should be done. I don't need to keep watching passive-aggressive people about their lives without doing [music]
  57. anything." These platforms want you to mysteriously lose an hour and be like, "Oh dude, I was supposed to pick up grandma an hour ago. Maybe just one
  58. more quick video." One hour later. "Oh I was supposed to pick up grandma 2 hours ago. Maybe just one more video." One crazy ass goon session later. Their
  59. goal is to make consuming as frictionless [music] as possible. They manipulate you so you don't realize how long you've been on
  60. there or more importantly, how you even got there, which brings us to the magnum opus of dark patterns. Remember how I alluded to Instagram being godlike at
  61. muscle memory manipulation? It's It's kind of deplorable. I've never heard anyone talk about this specific trick they rolled out a few months ago, and
  62. everyone I've brought it up to is so floored by it. It is such a beautiful concoction of everything we've talked about. It basically goes like this.
  63. Swiping right is the universal back button. It's been that way since Steve Jobs was slaying in his turtlenecks. Most people open the Instagram app
  64. because of a notification. You receive a reel from your boy, so you pop open the app to peep it. Then you do what you've done a million times before after
  65. dropping a like on some mildly offensive they sent you and swipe back to check what's new on your homepage. At some point, Instagram realized this is
  66. the step where they lose the most users. When you see the same post of yet another proposal from one of your high school friend, your brain knows, "Oh,
  67. I've already seen this. There's nothing new in the app. I'm just going to close it now." So, what did the geniuses over at Meta do? Exploit the sacred right
  68. swipe is the back button rule. How this isn't considered a war crime utterly trumps me. The homepage is no longer a previous page you press back to get to.
  69. It's a tab that you swipe to. But, here's the best part. There is another tab nestled between the two most used sections of Instagram. What do they
  70. decide to put between these crucial tabs, the home and DMs tab? The Reels tab. Okay, maybe on paper that doesn't sound too crazy, but once you
  71. realize this is [music] the reason why you keep losing 30 minutes to Reels every 10 minutes, it reveals a much more sinister decision on Meta's end. They
  72. combine everything they've learned to subtly push you against your will [music] to the most addictive part of their app. It's a gross chain of dark
  73. patterns that wastes your time, but makes them billions. They start off by getting you in the door with a pointless notification, then they exploit a
  74. previously agreed upon rule to trick you into going into a page you never intended to [music] visit. Once you're there, they overstimulate you with an
  75. auto-playing video. Your brain loses focus and can't remember, why did I even open this app? Because now it's being distracted with a fast-paced video. And
  76. that's it, you're officially hooked. You swipe down once and it's all over. You've been invisibly guided to an endless source of the most stimulating
  77. [music] content with no finish line or break to pull you out. In some ways, it's incredible, in others, it's absolutely revolting. Here is our big
  78. issue. No one is stopping these practices, at least it's not in any meaningful way. No government is actually putting their foot down to
  79. these apps and saying, "Stop implementing stronger and stronger dark patterns that keep us addicted to your apps and Instagram Reels." Please. And
  80. there's no easy way to do it. The legality of dark patterns is extremely nuanced, and even if you did outlaw one, there would be 10 more to replace it
  81. come morning. How is this possible, you might be asking, scratching your chin? Well, tech companies are constantly tinkering behind the scenes and using
  82. data from their millions of users to continuously optimize the addictiveness of their platforms. They know every single path you might take, and they
  83. know which ones are the most popular among all their users. I don't think we need to outright ban these apps. I and many others enjoy Instagram Reels and uh
  84. like monkey TikToks. In moderation, these things are perfectly fine. But I'm definitely not alone when I say I want their designs to be less invisibly
  85. addictive. They do this really annoying thing where they pretend to care, like when YouTube added a zero-minute timer to their addictive Shorts feature
  86. that you could just swipe down or disable with a single click. Of course, you can't remove the whole tab button altogether because that would actually
  87. make a difference, but there still is hope. We are seeing more organizations, and believe it or not, governments take action. I don't expect any real change
  88. like in the next 2 days, but it it's it's a good starting point. Also, it is very important to know that these patterns only work because they're
  89. invisible. Once you shine a light on them and become aware of them, sure you won't be completely immune to them, but they'll lose some of their strength.
  90. This is the unfortunate truth here. We all need to be on this thing together because no one in power is actually doing anything about it. This is
  91. something we all need to educate each other on to help pull ourselves out of this quicksand pit of like diarrhea. Do yourself a
  92. favor and close out of the YouTube app like this very instant. Just close it out, call a friend, step outside, go take a walk, drink some water, do
  93. anything but be on here. But, if you're a sick freak and you really do want to stick around, go ahead and fondle that subscribe button for weekly videos.
  94. Anything you might be interested in is in the description below. Don't follow me on Instagram if you don't want to, but here is my handle, and thank you so
  95. much for watching this video. I hope it might help you get a break from all this that you're stuck in.

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